ALOLABI GOURMET Privacy Policy

Effective Date: December 16, 2025

This Privacy Policy describes how ALOLABI GOURMET (referred to as “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from chezolabi.com (the “Site”). Our store operates from Dubai, UAE.

1. The Information We Collect

We collect information directly from you, and automatically as you use the Site.

A. Information You Directly Provide:

• Contact Details: Name, email address, shipping address, billing address, and phone number.

• Order Information: Details related to your purchases, such as products ordered and delivery specifics.

• Payment Information: Handled securely by third-party PCI-compliant payment gateways. We do not store your full credit card details on our servers.

B. Automatically Collected Information:

• Device & Usage Data: IP address, browser type, operating system, time zone, and data about your interaction with the Site (pages viewed, products searched, and clickstream data).

• Cookies & Tracking: We use cookies and similar technologies for functionality and analysis (e.g., Google Analytics).

2. How We Use Your Personal Information

We use your data primarily for the following purposes:

• Fulfilling Orders: To process transactions, ship products, and provide confirmations.

• Communication: To manage your account and respond to customer service inquiries.

• Marketing: To send you promotions or newsletters, only with your explicit consent.

• Security: To screen for potential fraud and protect the security of our services.

3. Sharing Your Personal Information

We share your data only when necessary to operate our business:

• Service Providers: We share necessary details with trusted third parties who perform functions on our behalf, such as shipping carriers, payment processors, and IT service providers.

• Legal Compliance: We may disclose data if required by UAE law, court order, or governmental regulation, or to protect the rights and safety of ALOLABI GOURMET and its customers.

4. Data Security and Retention

We implement reasonable security measures (technical, physical, and administrative) to protect your Personal Information. We retain your data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by UAE legal and accounting requirements.

5. International Transfers

By using our Site, you understand that your information may be transferred to, stored, and processed outside the UAE by our third-party service providers (such as hosting and email platforms).

6. Your Rights

You have the right to access, correct, update, or request the deletion of your Personal Information. Please contact us if you wish to exercise these rights.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children.

8. Changes to This Privacy Policy

We may update this Policy periodically. We will post the revised version on the Site and update the “Effective Date” at the top.

9. Contact Us

For questions or concerns regarding this Policy, please contact us at:

ALOLABI GOURMET (chezolabi.com)

Email: sales@chezolabi.com

Address: Dubai, United Arab Emirates